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Our Warranty on Blake & Bull Electric Converted Aga range cookers
We aim to be the gold standard in everything we do and our warranty is no different. Happily problems are rare but for your peace of mind our warranty is very simple.
All Blake & Bull electric converted cookers are covered by our comprehensive 2 year parts & labour warranty from the moment they are installed as long as they are for domestic use only.
The warranty can be extended to 5 years at installation for £312 inc VAT. £2 per week for the additional 3 years.
After this the warranty can be extended indefinitely via our care plans. You need never worry about repair bills.
No regular servicing is required.
If something goes wrong, give us a call. We'll try and help over the phone and at least work out whats going on remotely but if need be we'll come out to you, at no cost at all, and fix the problem.
The only thing to bear in mind is that we are a smaller company (British Gas we are not!) with no desire to be a big one. This means you get the fabulous service on which we pride ourselves but it may mean we don't get to you the very next day. We guarantee to be with you within 5 working days at a maximum and usually much quicker.
The way the system is designed means that a problem with the hotplates does not affect the ovens and vice versa. If for some reason neither was working and you had no other means of cooking we'd prioritise your repair!
We remove various internal parts from your cooker when converting. These are rusty, heavy and covered in insulation. We remove them all for you. In the unlikely event you ever wish to revert to a 'traditional' configuration we would supply the cast iron parts, fully refurbished, from our warehouse at no cost.
A call out charge may apply if...
We can find no fault when we visit you!
The fault is with your electricity supply rather than the cooker (we'll help you establish if this is the case over the phone before we visit don't worry!).
The fault or issue is as a result of accidental damage.
We find the cooker has been modified by a third party.
What is not covered by the warranty?
Any consequential loss.
Accidental damage or misuse.
Any work completed on your cooker by a third party.