20,399+ reviews | Free delivery over £50

Our story

background Layer 1

Here to help! Enjoy our guides and articles, we're constantly adding more!

background Layer 1

We add recipes all the time, bookmark your favourites!

Our warranty on Blake & Bull installed & converted Aga Range Cookers

We aim to be the gold standard in everything we do and our warranty is no different. Happily problems are rare but for your peace of mind our warranty is very simple. 

  • All Blake & Bull installed or converted cookers are covered by our comprehensive 5 year warranty. 3 years parts and labour. 2 additional years parts warranty with labour capped at £342 + VAT per visit. The warranty is active for domestic use, in the property of installation, from the moment they are installed.

  • After this the warranty can be extended indefinitely via our care plans. You need never worry about repair bills.

  • No regular servicing is required.

  • We hold the warranty in house at Blake & Bull - we do not pass you back to the manufacturer of parts. 

If something goes wrong, give us a call. We'll try and help over the phone and at least work out whats going on remotely but if need be we'll come out to you, at no cost at all, and fix the problem.

The only thing to bear in mind is that we are a smaller company with no desire to be a big one. This means you get the fabulous service on which we pride ourselves but it may mean we don't get to you the very next day! We aim to be with you within 5 working days but are usually much quicker.

The way the system is designed means that a problem with the hotplates does not affect the ovens and vice versa. If for some reason neither was working and you had no other means of cooking we'd prioritise your repair!

Rebecca in the north east of England left us this fabulous review of a warranty visit. It's worth noting we think a plumber dislodged a cable by accident in this case, there was no system fault!

When a call out charge may apply

  • We can find no fault when we visit you
  • The fault is with your electricity supply rather than the cooker (we'll help you establish if this is the case over the phone before we visit don't worry)
  • The fault or issue is as a result of accidental damage or misuse
  • We find the cooker has been modified by a third party
  • The Aga has been moved in the same property or to another property

What is not covered by the warranty?

  • Consumable parts like lid liners, door liners and lid pins. These get mucky and worn. They are designed to be replaced every now and again!
  • Any consequential loss
  • Accidental damage or misuse. This includes cosmetic damage to the enamel caused by incorrect cleaning. Here is how to clean your cooker safely! 
  • The bulb inside the thermometer. Since mercury was thoroughly banned these are decorative only!
  • Any work completed on your cooker by a third party