Delivery & Returns
Standard UK delivery takes 3-4 days. Orders over £50 are free, under £50 we charge £3.80 and under £10 we charge £2.80.
Next-day delivery costs £5.80, pre-noon costs £9.80 and pre-10.30am costs £22.80. Order before 2pm Mon-Thurs.
For Saturday delivery at a cost of £8.80 order before 2pm Friday.
Scottish Highlands, Islands & Northern Ireland... We charge the same for delivery as the rest of the UK in these areas but we cannot guarantee next-day or Saturday delivery sorry. You live in amazing beautiful places but you are just that bit further away from us!
Delivery to Jersey, Guernsey, the Isle of Man and outside of the United Kingdom
Your shipping will be calculated at checkout and if not we'll be in touch with a quote after you order!
Customers are responsible for paying any import duties or taxes levied by the country of residence, we can accept no liability for these sorry!
If you have bought something and never used it for one reason or another then don't panic, we are pretty relaxed! You have 365 days from the delivery of your order to arrange a return or exchange. You can do this for any reason but the items you return will of course need to be unused and in perfect, re-saleable, condition. You'll need to pay the postage; we recommend a tracked and insured method of postage. Just make sure there is a note with it so we know who you are!
There are no restocking fees or any silliness like that!
If you think something you have bought is defective you have the same 30 days to let us know (our drying racks and rails have a lifetime frame warranty!). We'll replace it straight away.