The cost of your care plan will never increase for as long as you remain a member. A thank you for your loyalty! Repairs can be scheduled from 1 month after plan purchase, for pre-existing problems see below.
The bulb inside the thermometer. Since mercury was thoroughly banned these are decorative only!
Electrical or mechanical breakdowns caused by the actions of a third party, wilful neglect or failure to use the system correctly. We won't come and reset the overheat safety switch in the hotplates for example, its easy to do yourself with our help!
A call out charge may apply if...
We can find no fault when we visit you!
The fault is with your electricity supply rather than the cooker (we'll help you establish if this is the case over the phone before we visit don't worry!).
The fault or issue is a result of accidental damage.
We find the cooker has been modified by a third party.
Which cookers are eligible to join the care plan?
Any Blake & Bull eCOOK reconditioned Aga range cooker.
Any Blake & Bull converted cooker.
Is the plan transferable?
Not to a different cooker or house but we can transfer to the new owner if you move!