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"Thanks for confirming your email address. Welcome to our little community. I try very hard to keep my emails interesting, useful and occasionally irreverent!
We take the long view here, being family owned means we plan in generations not financial quarters. There is less pressure to 'always be selling' but it is why we are here in the end so there will be lots of new products, suggestions and the occasional special offer!
For help and advice email email@example.com. For more personal things, or to make a complaint (heaven forbid!) email direct to me at firstname.lastname@example.org or just hit reply on any of my emails. They are all from me personally!"